Citibank credit cards migrated to Axis Bank: Know benefits and fees

New Delhi: The migration process of Citibank credit cards to Axis Bank is concluded. This transition affects all customers holding Citibank credit cards. As of last week, Axis Bank was in the final stages of migrating Citi’s consumer business in India. This resulted in temporary interruptions of certain banking services.

Citibank Post-Migration Credit Card Usage

Following the completion of the migration on July 15, 2024, customers now can continue to use their existing Citibank credit cards until they receive their new Axis Bank cards in the coming months. Details regarding the timeline and usage continuity will be communicated promptly.

Changes to Card Transactions Post-Migration

To ensure a seamless transition, minimal changes will be made to how customers use their credit cards post-migration. Key features such as card numbers, PINs, and transaction limits will remain unchanged. Customers will be guided through any necessary adjustments.

Accessing Your Card Post-Migration

After the migration, customers can access their Axis Bank cards using existing Axis Bank credentials via Axis Bank Mobile App or Internet Banking. For non-existing Axis Bank customers, registration instructions will be provided using current Citibank card credentials.

Customer Support and Assistance

Before migration, customer service inquiries should be directed to Citibank channels. Post-migration, Axis Bank customer service will handle all queries and support needs effectively.

Reward Points Migration

All accrued reward points on Citibank credit cards will be migrated and converted to Axis Bank EDGE REWARD Points or EDGE Miles, maintaining their current monetary value. Specific details on redemption options and timelines will be communicated accordingly.

To determine the value of your accumulated reward points following the migration, you can use the rewards calculator provided here. Additionally, your reward balances across all banking products will be consolidated and can be managed conveniently through the Axis Bank Mobile App (open) or the Axis Bank EDGE REWARDS portal. This ensures easy access and oversight of your rewards across different accounts.

Here are the conversion details for Citibank credit card products migrating to Axis Bank:

Citi Rewards Credit Card
Axis Bank Product Name: AXIS BANK REWARDS Credit Card
Reward Conversion: 1 Reward Point = 1.75 EDGE REWARDS Points

IndianOil Citi Credit Card
Axis Bank Product Name: INDIANOIL AXIS BANK PREMIUM Credit Card
Reward Conversion: 1 Turbo Point = 1 EDGE Mile

Citi PremierMiles Credit Card
Axis Bank Product Name: Axis Bank HORIZON Credit Card
Reward Conversion: 1 Mile = 0.45 EDGE Miles

Citi Prestige Credit Card
Axis Bank Product Name: Axis Bank OLYMPUS Credit Card
Reward Conversion: 1 Reward Point = 1 EDGE Mile

Citi Business Credit Card
Axis Bank Product Name: Axis Bank REWARDS Credit Card
Reward Conversion: 1 Reward Point = 2.5 EDGE REWARDS Points

IndianOil CitiBusiness Credit Card
Axis Bank Product Name: INDIANOIL AXIS BANK PREMIUM Credit Card
Reward Conversion: 1 Turbo Point = 1 EDGE Mile

IKEA Family Credit Card by Citi
Axis Bank Product Name: IKEA Family Credit Card by Axis Bank
Reward Conversion: 1 Reward Point = 1 EDGE REWARD Points

These conversion rates ensure that accrued reward points maintain their value during the migration process to Axis Bank cards.

Fees and Charges

Details regarding fees, charges, and interest rates post-migration can be found in the Axis Bank MITC (Most Important Terms and Conditions), ensuring transparency and clarity for all cardholders.

 Citibank credit cards migrated to Axis Bank: Following the completion of the migration, customers now can continue to use their existing Citibank credit cards until they receive their new Axis Bank cards in the coming months.  Personal Finance Business News – Personal Finance News, Share Market News, BSE/NSE News, Stock Exchange News Today