New Delhi: A global outage affecting Microsoft services has led to widespread disruptions, forcing airlines worldwide to ground flights. The incident, has impacted several major carriers, including Frontier Airlines, Akasa Airlines, and SpiceJet. The outage has caused significant issues with flight operations, check-ins, reservations, and bookings, prompting a temporary halt in departures for some airlines worldwide. Flyers have been advised to reach out to their respective airlines for information on the flights.
Meanwhile, airports across the globe has issued travel advisories and statements regarding the technical glitch.
Check LIVE Updates on Airports and Airlines Across the Globe After Microsoft Outage
Software issues have led to flight delays and diversions at Bengaluru International Airport. Airlines using this global software are encountering problems with passenger check-ins and tracking, resulting in a slower process for passengers.Delhi Airport issues advisory saying, “Due to the global IT issue, some of the services at the Delhi Airport were temporarily impacted. We are closely working with all our stakeholders to minimise the inconvenience to our flyers. Passengers are requested to be in touch with the airline concerned or the help desk on ground for updated flight information. We regret the inconvenience caused to our passengers.”According to an Federal Aviation Administration (FAA) alert, American Airlines, United, and Delta have requested a global ground stop for all flights.Due to the massive outage, Hong Kong International Airport has switched to manual check-in procedures.Berlin airport is experiencing delays to check-ins due to a technical fault, the operator said in a post informing passengers on social media platform X. Indian low-cost ailrine IndiGo issued a travel advisory saying, “As our systems are impacted by an ongoing issue with Microsoft Azure, we are experiencing high volumes at contact centre. Please contact us only if your travel is within 24 hrs. Our systems are currently impacted by a Microsoft outage, which is also affecting other companies. During this time booking, check-in, access to your boarding pass, and some flights may be impacted. We appreciate your patience.”Spicejet said in a statement, “We’re currently facing a technical issue in providing updates on flight disruptions. Our team is actively working to resolve this issue. We regret for any inconvenience caused and will update you once the issue is resolved. Thank you for your patience and co-operation, Spicejet said in a statement.”Akasa Air said, “Due to infrastructure issues with our service provider, some of our online services, including booking, check-in and manage booking services will be temporarily unavailable. Currently we are following manual check-in and boarding processes at the airports and hence request passengers with immediate travel plans to reach the airport early to check-in at our counters. We sincerely regret the inconvenience caused and want to assure you that our teams are working with our service provider to resolve the same at the earliest.”
Microsoft has identified the issue as originating from problems with Azure services in the Central US region. Microsoft Azure, or just Azure, is the cloud computing platform developed by Microsoft. It offers management, access, and development of applications and services to individuals, companies, and governments.
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