New Delhi: In India, trains getting delayed for several reasons is a phenomenon that many of us have faced. Delayed trains create a problem for the passengers as their schedule goes out of the window in that case. On top of that, they are left stranded with the train tickets they bought.
However, what many do not know is that if a train is delayed, the passenger can get a full refund. The Ministry Of Railways has introduced this to provide financial compensation to passengers who are facing unexpected delays in their travel plans due to the train being late.
If a passenger has an e-ticket and the scheduled train journey is cancelled, then the person does not have to go anywhere to cancel the ticket. When the train is cancelled, a refund is automatically processed and there is no need to file a Ticket Deposit Receipt (TDR). But if the train is delayed by more than three hours and the passenger decides not to travel, it is important to file a TDR before the train departs.
How to file TDR for late train?
In order to get a full refund for delayed or cancelled trains, you have to follow the below-mentioned steps. must be noted that the ticket must have been purchased through IRCTC.
Step 1: First, you have to log in to the IRCTC website or app. There, go to ‘my account’ and there select the option of ‘my transaction’.
Step 2: There, you have to select the ‘File TDR’ option. If you want to cancel a counter ticket online, you have to visit www.operations.irctc.co.in/ctcan/SystemTktCanLogin.jsf
Step 3: After that, you have to enter the train number, the PNR number and Captcha. Following that, you have to check the box showing you agree with the cancellation rules.
Step 4: In the next step, you have to select the ‘submit’ option. The mobile number you used during the booking process will receive an OTP.
Step 5: After entering the OTP, you have to click on ‘submit’. You can see the PNR details.
Step 6: Verify the PNR details and click on the option to cancel the ticket. You can see the refund amount and will receive a confirmation message with PNR and refund information on your mobile number.
If the train is delayed by more than three hours and the passenger decides not to travel, it is important to file a TDR before the train departs. Biz News Business News – Personal Finance News, Share Market News, BSE/NSE News, Stock Exchange News Today
